Last updated: March 1, 2023
Viktor Jurgen® (“we,” “our,” or “us“) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes:
- The types of information we may collect from you or that you may provide when you purchase, download, install, register with, access, or use Viktor Jurgen® massager products, services, content, features, technologies or functions offered on our website at viktor-jurgen.shop (the “Website“), and all related sites, applications, and services (collectively, the “Services“).
- Our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Policy applies only to information we collect through the Services and in the course of our normal business operations. It does not apply to information we collect offline or through any other means, or from any other company, including our affiliates.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, access, or use the Services. By downloading, registering with, accessing or using the Services, you agree to this privacy policy. This Policy may change from time to time (see “Changes to Our Privacy Policy”). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
Information We Collect and How We Collect It
We collect information about you directly from you, automatically through your use of the Services, and from third parties.
- Information You Provide to Us: When you download, register with, access, or use the Services, we may ask you to provide certain information about yourself by filling out and submitting an online form. It may include your name, email address, phone number, credit card information, and other personal information. We collect this information so we can create an account, fulfill your orders, and provide products and services. We may also collect username and password so you can access your account, place orders, and interact with the Services.
- Automatic Information Collection: When you download, access and use the Services, it may use technology to automatically collect:
- Usage Details: Details of your use of the Services, including traffic data, location data, logs and other communication data that relates to our products and services.
- Device Information: Information about your computer, phone, tablet, or other devices you use to download or access the Services. This may include IP address, browser type, operating system details, device identifiers, mobile network information, and geolocation information.
- Stored Information: Details about the content you have viewed, features you have used, and your interactions with content and ads. This may include cookies, web beacons, and other technologies to identify your browser or device. We may also collect log file information and other data when you use our Services.
- Information from Other Sources: We may also obtain information about you from other sources and combine that with information we collect through the Services. This may include information from third party services relating to the Services or that you authorize us to collect. We do this to provide, analyze, administer, enhance, and personalize our products, content, marketing efforts, and advertising.
Use of Information
We may use information about you for various purposes, including to:
- Provide, maintain, and improve the Services;
- Provide services you request, process transactions and manage your account;
- Send you technical notices, updates, security alerts and support and administrative messages;
- Respond to your comments, questions and requests and provide customer service;
- Communicate with you about products, services, newsletters, offers, surveys, contests, rewards, and events and provide other news or information we think will be of interest to you;
- Monitor and analyze trends, usage, and activities in connection with our Services;
- Personalize and improve the Services and user experiences and customize content, layout, and features;
- Carry out any other purpose for which the information was collected.
Sharing of Information
We may share the information we collect about you as described in this Policy or as described at the time of collection or sharing, including as follows:
- Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share information with vendors and service providers including providers of hosting services, cloud services, and other information technology services providers, email communication software and email newsletter services, advertising and marketing services, payment processors , customer service providers, product fulfillment and delivery services, analytics services, and our legal and financial advisors.
- Business Transfers: Information may be disclosed and transferred as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
- Legal Process, Safety and Terms Enforcement: We may disclose information to comply with legal process; to respond to claims; or to protect rights, privacy, safety, or property of our company, users, you or others. This includes enforcing our terms and policies.
- With Your Consent: We may share information about you with your consent or at your direction.
We do not share your personal information with third parties for their direct marketing purposes without your consent.
Retention of Information
We retain personal information we collect from you where we have an ongoing legitimate need to do so (for example, as long as is required to provide you services, or as needed to comply with applicable laws).
When we no longer have a legitimate need to process your information, we will either delete or anonymize it. If this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information until deletion is possible.
Cookies and Similar Technologies
The Services use cookies and similar technologies such as pixels, web beacons, and local storage to collect information about how you use the Services and provide features and functionality.
Cookies are small text files that are placed on your computer or device by websites you visit. They are widely used to make websites work efficiently, as well as to provide analytics and advertising information to website operators and third parties.
We use both session cookies and persistent cookies. Session cookies only exist until you close your browser. Persistent cookies have a longer lifespan and are not automatically deleted when you close your browser.
We use the following types of cookies:
- Strictly Necessary Cookies – These are required for essential services like security, account login, shopping carts, and placing orders. They allow the website to function properly.
- Preferences Cookies – These cookies allow us to store your settings and browsing preferences like language, username, region, etc. This allows for more customized and personalized services.
- Statistics Cookies – These cookies collect information about how you use the website. They don’t collect identifiable personal information, but they do help us improve your user experience. We use information from these cookies to analyze trends, administer the site, track users’ movements, and gather information about our user base as a whole.
- Marketing Cookies – We use cookies to serve relevant ads to you more effectively. They may be placed by us or third parties. They remember that you have visited a website and this information is shared with other organizations like advertisers.
You can control cookies through your browser settings and other tools. However, blocking or disabling cookies may impact your experience on the Services, and some website features and services may not work properly.
We may also use web beacons (small transparent images), pixels, and other similar technologies along with cookies to collect information about your use of Services, website traffic, engagement, and responses to emails and online ads.
Information Security and Data Retention
We seek to protect your personal information and to keep it secure through industry standard safeguards and security measures. We deploy administrative, technical, and physical safeguards to help protect your personal information against loss, theft, misuse, unauthorized access, alteration, disclosure and destruction. However, no Internet or other electronic transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via email or forms on the Services. Please keep this in mind when disclosing any personal information via the Internet.
Access To Your Personal Information and Choices
If you have created a user account, you may access, review, and change your personal information saved in your account profile by logging into your account and updating your profile. You may also close your account by contacting us. If you have not created an account with us, you may access, change, or request deletion of your personal data by following instructions provided in communications sent to you or by contacting us. When you update information, however, we may maintain a copy of the prior version for our records.
You may unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link provided in such emails or contacting us at the email provided below. This does not mean you will no longer receive any administrative communications regarding the Services or that we will delete your information from our systems.
Third Party Sites and Services
The Services may contain links to websites and services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, we do not control websites operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites you visit.
Children’s Privacy
The Services are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16. If you believe that we may have collected information about a child under 16, please contact us so we can investigate and delete any such information.
International Data Transfers
We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not provide the same level of data protection as in your home country. We take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. By using the Services, you acknowledge that your personal information will be transferred, processed and stored outside of your home country.
Changes To Our Privacy Policy
We may modify or update this Privacy Policy from time to time. If we make material changes, we will notify you and may provide you the opportunity to opt into such changes. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Viktor Jurgen®
Email: [email protected]
